Singles with adjusted gross income of $80,000 and up, as well as heads of household with $120,000 and married couples with $160,000, do not qualify for a payment. Who is not eligible for a stimulus check?
You can use the card only as long as you have funds to cover your payment. Since Direct Express MasterCard is a debit card, it’s not possible to overdraft the account. You Don’t Have Sufficient Funds In Your Account This is one of the most common reasons why Direct Express cards get declined. Why does my Direct Express card keep getting declined? What is Direct Express emergency cash?ĭirect Express Cardless Benefit Access (formerly known as Direct Express Emergency Cash) is a service that allows customers to withdraw funds if they lose their Direct Express MasterCard debit card. At the Department of the Treasury, we do not keep or have access to any information about your specific card. If you have a general comment about the DirectExpress® card program, you may write to us at Note: Do not use this e-mail address to discuss your specific card. How do I send an email to Direct Express? You did not use the IRS’ “Non-Filer” tool at the IRS website to provide information to receive a previous stimulus payment. Will I get my stimulus check on my Direct Express?ĭirect Express payments The SSA says residents can receive stimulus funds on their Direct Express card if the following apply: You did not file a 2020 or 2019 tax return. If you have enough funds, the most likely reason why your Direct Express Card is not working is due to fraudulent or suspicious transactions on your card. Why can’t I access my Direct Express account? Questions: Please contact Customer Service at 1-88. How do I contact Direct Express Mastercard? The International Collect Direct Express phone number is 1-76.
To contact Direct Express customer service, call the Direct Express phone number on the back of your card (1-88). Call One of These Direct Express Numbers to Speak To a Live Person.
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